What We Collect and Why We Collect It
When you create an account, we collect the registration details you provide — name, email, phone number and date of birth. Each time you deposit or withdraw through bKash, Nagad or Rocket, we log the transaction reference, amount and wallet identifier tied to your account. This
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is necessary for verification, fraud prevention and meeting our obligations under applicable law in supported regions. We also collect device identifiers, browser type and session data when you access the platform on mobile or desktop. None of this payment information is sold to third parties. We
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share only what is required with payment processors — bKash, Nagad, Rocket — to complete your transaction. If you contact our support team, the conversation record is stored against your account for quality and dispute resolution purposes. Your location data is collected only where your device
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shares it and where local law in your eligible region requires it for access verification. We keep all collected data only for as long as it is needed for the purpose it was gathered, after which it is deleted or anonymised in line with our retention
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schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.