Reference

How 96xbaj Handles Your Personal Information

This Privacy Policy explains exactly what data 96xbaj collects when you open an account, make a deposit through bKash, Nagad or Rocket, and use the platform — and how we protect it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device controlsYour right to access or delete data
96xbaj How 96xbaj Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you want to request a copy of the data we hold on your account, ask us to correct inaccurate information, or raise a concern about how your bKash, Nagad or Rocket payment data has been handled, our support team is the right starting point. Use any of the channels below and quote your registered account number so we can locate your records without delay.

Live Chat Open the chat widget in your account dashboard and type 'data request' to connect directly with our privacy support queue during available hours.
Email Support Send your data access or correction request to our support address found in your account settings. Include your registered phone number and the wallet type used.
Account Help Centre The Help Centre in your account portal has a dedicated privacy request form. Submit it there and we will respond within the timeframe stated in current policy.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption to every connection between your device and the platform, whether you are logging in on mobile or completing a Rocket withdrawal on desktop. Account passwords are hashed and never stored in plain text. Your payment details — including bKash and Nagad wallet numbers — are tokenised after transaction completion so they cannot be retrieved in full by any internal team. We do not retain data beyond the period required for the purpose it was collected.

Cookie Controls

We use session and analytics cookies. You can adjust cookie preferences through your browser settings at any time. Blocking analytics cookies does not prevent account access.

Account Security

Login requires OTP verification to the phone number on your account. If your number changes, contact support before attempting a bKash or Nagad deposit to avoid a verification mismatch.

Data Retention

Transaction logs linked to bKash, Nagad and Rocket payments are held for the period required by applicable law in your eligible region, then deleted or anonymised on schedule.

Your Right to Request Changes

You can request access to your stored data, ask for corrections or request deletion via the account Help Centre. We will confirm receipt and respond within the stated timeframe.

Common Questions About Your Privacy on 96xbaj

Below are the questions we hear most often about how your data is handled. If yours is not here, use live chat or the privacy request form in your account.

We collect your name, email address, phone number and date of birth at registration. This information is used to verify your identity and keep your account secure.

Your wallet number is tokenised after the transaction completes. No team member can retrieve the full number, and it is not shared with any third party beyond the payment processor.

Yes. Submit a data access request through the Help Centre form or via email support. Quote your registered account number and we will respond within the timeframe in our current policy.

Transaction records, including Rocket and Nagad payment logs, are kept for the period required under applicable law in your eligible region. After that period they are deleted or anonymised.

We share data only where necessary — with bKash, Nagad and Rocket to process your payments, and with compliance partners where local law in your eligible region requires disclosure.

Use the privacy request form in the Help Centre or contact support by email. Note that some data may need to be retained to meet legal obligations before deletion can be completed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.